life, Parenting

Ending Food Poverty – The Lu & Ed Lunch Program

$1 from every Monster sold through luanded.com will go to end food poverty in American schools.

Lunch shaming is an embarrassing epidemic for children in America. When children have insufficient funds on their lunch accounts, most schools have policies where the child’s hot lunch is taken away and substituted with a brown bag lunch consisting of a cold sandwich and piece of fruit – or in some cases, they are forced to watch staff discard their tray of food into the trash, and are left with nothing at all to eat for lunch, a cruel form of punishment for a problem that they can’t control. You can read more about the sad epidemic of food poverty in American schools here.

I am passionate about creating change with this little monster making business of mine. I already make a monumental environmental impact by using only textile discards, which diverts tens of thousands of pounds of textiles from landfills annually, but I want to use Lu & Ed to directly create positive change in children’s lives as well. I’ve been working out the kinks for the Lu & Ed Lunch Program since January, and I’m so excited to launch it!

All through September, $1 from every monster adopted through my shop will be donated to pay outstanding lunch debts & load funds onto lunch accounts at *Riverbend Elementary in Clyde, NC, a school in a region with an incredibly high level of food poverty.

*My original choice to donate to received a grant and is able to offer free lunches to students for the 18-19 school year, yay! With the help of the staff, I selected Riverbend Elementary, a school where over 50% of students are on food assistance.

Beginning in September, I will take also be taking submissions for the next school to donate to in my Facebook group

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Members can submit their child(ren)’s school or a school in their community through the 7th of each month, then I’ll create a poll for members to vote for the next school to receive donations. Members can add family or friends to the group to use their voices to vote for their local school.

The same school won’t be chosen twice in one academic year, allowing for a total of twelve schools that will receive donations from the Lu & Ed Lunch Program to pay off student lunch debt & load funds onto low income students lunch accounts, and to help fund summer lunch programs for communities where children face hunger at alarming rates.

How you can help:

Spread the word about the Lu & Ed Lunch Program – share this blog post with your friends

Join my VIP group & nominate your local school

Add your friends and family to the VIP group to increase the impact we can make together

Donate directly to your local public schools

Business, marketing

Community over Competition – Low Cost, Effective Marketing for Makers – Lu & Ed Swag Bags

If you are interested in applying to be a part of Lu & Ed Swag Bags, hop over here and fill out this short form! If you have any questions, please feel free to email me at cody@luanded.com.

As an owner of handmade business, I am always looking for creative ways to reward my customers for supporting my dream and allowing me to stay home with my young children. As an advocate for the handmade community, I’m always looking for ways to introduce people to shops I love. So, several years ago, the Lu & Ed Swag Bag program was born! If you have ordered from my shop in the last 6 years or so, you probably received a sweet little swag bag with your order, full of coupons & samples from other small shops, like the ones shown below.

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I’m always looking for new shops to collaborate with, and so I wanted to talk about the program’s benefits, effectiveness & perks of sponsoring the Lu & Ed Swag Bag program.

If you’re just discovering Lu & Ed and aren’t sure about my reputation – hi! My business has been featured in Parents Magazine, on Buzzfeed, in top parenting blogs around the world including Hello Wonderful, Mindful Mavericks, Destination Nursery, Punky Moms  and more! I’ve been making monsters for almost 9 years and have a highly engaged audience that frequently makes purchases from the swag bags!

It sounds a little strange, right? Send me your products to send to my customers? I was worried it might, but I know for a fact putting products right into the hands of your target audience works. Here are a few real life examples:

  • I won a giveaway The Gnarly Whale Shop had 6 years ago, and after trying their lip balm from that giveaway, I became a loyal customer. I exclusively used their vegan lip balms and shampoos for years, thanks to that one sample lip balm!
  • I recently got a swag bag from Mommy Con, which had a sample of a face wash & lotion in it. We now use that brand exclusively for my son, because it is the only face wash that helps with his break outs!
  • I was recently drawn to test a product for Mandelin Naturals. Long story short, I just spent $40 in her shop & my mom now exclusively uses their soap, rollers and lip balms as well.

For further testimony directly regarding working with Lu & Ed, I have heard from people who won prizes in my multi-vendor giveaways I’ve held on my blog over the years who have emailed me to tell me that they purchased from the vendors many times after receiving a prize from them.

A lot of Lu & Ed Swag Bag participants receive multiple sales from the bags + some makers have gotten up to $1000 total combined first wholesale orders with repeat orders from participating in the bags over the years! Most makers participate in 2-5 rounds of the swag bags because the ROI is so high. Yay!

In addition to purchases through the bags, a lot of buyers show off their swag on social media, tagging the sponsors, which in turn offers even more exposure from the bags!

Participating in the swag bags is low cost, direct, effective marketing that isn’t costly and uncertain, like online ads, and has a much higher ROI (return on investment).

How are they so effective? Being a maker with a tiny budget for marketing services myself, I knew from the start that I wanted to make this program truly beneficial to swag bag sponsors as possible, and in doing so, I only accept swag sponsors that I know my customers would adore so that everyone will benefit greatly from it. Our target audiences need to be similar in order for the samples to convert into purchases. I have spent almost a decade getting to know my amazing customers & what they like, so I only accept swag for kids,  parents & women that fall in line with sustainable, alternative brand.

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For my first initial bags, I received items from hair clips made with upcycled fabrics, eco-friendly greeting cards and bookmarks to coupons for 30% off for over ten brands for the trial bags. As the first few swag bags went out, I remember that I was a so nervous – I really wanted my customers to enjoy this extra reward and I hoped that each artist involved would benefit immensely from it. As the first bags arrived to my customers, I received instant feedback – people loved them and adored the products from the sponsors! Armed with newly inflated confidence, I set about collecting applications for round two of the swag bags – and I have now sent out swag bags with samples and coupons from over 250 different makers!

I *wish* I could do the service for free but the bags add about a half pound to every order, which greatly increases shipping costs, so I charge $5 per 25 items (or $5 per 50 art prints, as they are much lighter) though I do not make money & still lose quite a bit of profit in shipping fees, assembling the bags & in time spent communicating with sponsors, promoting the makers on social media, etc. but it is a labor of love and I adore using my established small business to help other makers grow their business!

As I have developed and refined this program, I have learned a lot about the handmade community and it’s unique needs – especially that it can be really difficult for niche shops to find effective ways to get their products in front of new consumers, and I want to bridge that gap. I want to help make it easier for like-minded businesses to be discovered and loved the way they should be for their unique offerings! I am excited to see where this swag bag program goes and how people benefit from it!

If you are interested in applying to be a part of Lu & Ed Swag Bags, hop over here and fill out this short form! If you have any questions, please feel free to email me at cody@luanded.com.

Eco, Uncategorized

CoffeeSock: it is not as weird as it sounds, and you totally need one

If one of your New Year’s Resolutions was to go a little more green, use a little less paper, or drink better tasting coffee, you will LOVE this radical invention I am about to introduce you to!

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I ordered a set of CoffeeSock reusable coffee filters about 4 months ago, and I made the switch from paper filters to cloth. I wasn’t sure what to expect, and was worried it would make my coffee taste a little funky, but honestly, I have never had coffee brewed at home that tasted so good! Add in the fact using CoffeeSock filters reduces paper consumption & waste, and you can see why any sustainably minded mama who loves coffee needs these in their lives!

This company gets some extra bonus points for being handmade in America – you can “meet” each team member & learn about them on their maker page. You can also take a virtual tour of their maker space. The transparency and personality behind this brand/product is what sold me on testing it out – and what will keep me coming back!

Care for them is super easy – rinse with hot water after each use & hang to dry, and boil once every 6-8 weeks. They last up to a year with proper care. I can honestly say, I doubt I will ever go back to paper filters! A set of two filters is just $13, so they actually save you a bit of money if you drink coffee at home regularly. Paired with their sustainable production and reduction of paper waste, that makes them worth every penny, in my book!

I wasn’t paid for this post, and I bought my CoffeeSock filters with my own money, no discount, so this is not an ad in any way – I just really adore this eco addition to my morning routine and wanted to share with other sustainably-minded individuals!

What do you think? Will you try out reusable CoffeeSock filters, or stick with paper?

makers, Uncategorized

Meet the Maker: Dani of Big Hugs, Little Envelopes – a maker every maker should know!

You guys, this Monday, you can thank me for starting off your week introducing you to a maker who creates supplies that makes running your business so much more fun & colorful, and soon, SO much easier! Get to know Dani & all the services & products she offers makers below, and be sure to visit her shop Big Hugs, Little Envelopes to view the full range of products as well – she is offering 20% off with code SAVE20 to all Lu & Ed readers through December 31st, 2017! Thanks, Dani!
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Heeeey Dani! Welcome to my blog! Let’s get started – why don’t you tell the readers all about yourself?

Hey, guys! I’m Dani, a life-long Colorado girl, mama of two rad boys, and wife to one totally amazing dude! I am a teacher by trade and actually taught elementary school for 12 years before deciding to take a break and stay home with my kiddos! I have taught every grade K-5 and loved them all, but 5th grade will always have a very special place in my heart! My schooling has all been centered around teaching, of course! I am certified to teach K-6 and, am endorsed in gifted education. With my Masters in literacy, I am also endorsed to teach reading K-12 (though I haven’t yet ventured into the land of middle or high school!). I also have a minor in French, but I tell ya what… that is definitely a “use it or lose it” skill. I’m bummed that I don’t get to use my French more often, and I fear I am forgetting it quickly! In my free time (wait… what’s that???), I love movies with my family, dance parties in the kitchen, scrapbooking, writing, reading, running (slow as a turtle!), and enjoying the gorgeous outdoors of Colorful Colorado. I couldn’t ask to live in a more beautiful place!!! I almost never watch live TV, but I love to pop on a show while I work, and my current Netflix/Hulu/HBO streaming addictions include America’s Got Talent, Shark Tank, Grey’s Anatomy, Big Little Lies, and This is Us!
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Have you always been such a wildly creative person?

Well, that is certainly a lovely compliment – THANK YOU! Yes, I have always thrived on creativity. For as long as I can remember, I’ve been making and writing and doing… It’s in my blood, as I think is the case for all creatives! I can remember making little dresses for my dolls when I was very young out of random things like toilet paper and yarn. Over the years, I have experimented with MANY creative outlets, including drawing, painting, clay work, sewing, cake decorating, jewelry making, embroidery, crochet… You name it! If it involves the creative process, I’ve probably tried it!
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How did you get started in digital design & print services?

It’s a funny story, really! Let me back up a bit… I’m super big on the idea of Happy Mail. It’s always been very important to me to send thank you cards, birthday cards, anniversary cards, etc. As a kid, I even had several pen pals around the world. I just truly believe that a simple card in the mail with a handwritten heartfelt note has so much power to make someone smile. So often, the mailbox is filled with bills and ads and other junk. Personally, I love getting a note in the mail, and I know other people do, too! It’s such a sweet way to brighten someone’s day, and the ripple effect of kindness is fascinating to me. I LOVE the idea that I can literally send a smile through the mail, which has the power to turn someone’s day around, and in turn, they could smile at someone else who needs it, and on and on… You just never know how far it’ll reach!
Fast forward to about 3 years ago. With the pause in my teaching career, I had more time to embrace some of my hobbies again. I’ve been obsessed with scrapbooking and paper crafts since before my first son was born 10 years ago, and with my newly found freedom, I picked up card making, which quickly became another obsession! I bought up a TON of stamps, inks, card stock, patterned paper… Oooooh boy! You already know how I feel about mail, so I found myself making cards for anyone and everyone! Eventually, people started telling me I should sell my cards. I thought they were CRAZY! Who in their right mind would pay actual money for them??? But, with some AMAZING cheerleaders behind me, I decided I had nothing to lose! I started up my Etsy shop, Big Hugs Little Envelopes, keeping in line with the idea that, although it may be a small envelope, it contains a big dose of love and kindness! Sure enough, my biggest cheerleaders became my first customers, and my little shop was up and running! Before long, people were asking me if I could make signs and shirts and other items. I’ve never been one to turn down a creative challenge, so I embraced all of the requests! One thing led to another, and before I knew it, most everything I was doing was digital. I now have a whole crew of machines here in my crafty space that help me do what I do! If you had told me three years ago that I’d be where I am today, I would have called you crazy! I never in my wildest dreams thought I’d be running a successful business doing digital and print work, but I wouldn’t change a single thing!
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What is your favorite products to design?

Oooooh…. That’s a toughie. I am completely fascinated by the sublimation process, so one of the most satisfying things for me to create is mugs. It’s so wild to me that I can design something on my computer, print it out using special ink and paper, and then permanently transfer it to a mug that then is dishwasher and microwave safe! Even though I’ve done it hundreds of times now, it still feels like magic to me every time I take the mug out of the press! On more than one occasion, I’ve found myself saying aloud, “That is so stinkin’ COOL!!!”
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Making for makers must be so inspiring – how many different shops do you work with in a month, usually?

Ohmygosh, it REALLY is! When I started this gig, I had NO idea there was such an amazing maker community out there, but I am so incredibly honored to have found it and become part of it! At this point, over half of what I do is for other makers! I would say in any given month, I work with 20-30 shops, which blows my mind! It gives me so much satisfaction knowing that my small business is, in turn, helping their small businesses! My philosophy is that we are all in this together, and that there is plenty of love to go around. It’s that whole “Community Over Competition” idea, and I embrace that wholeheartedly. I seriously love promoting other makers, as you’ll easily see on my social media platforms! My wish is for all of us to be successful, and if what I do can have a hand in that, I’m thrilled! I’ve also become amazing friends with so many other makers throughout the process, and have gotten to know some super sweet, highly talented people (like YOU!!!)! Sometimes I even get to meet them in person, and that is AWESOME! (This summer, I got to meet the lovely Sue from Glass and Stone – my heart was SO happy!!!)
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You are one of my favorite people to follow on social media – you are so positive! What sort of daily routines do you have in place to keep the happy flowing?

Oh wow, thank you! That is so kind! It involves a lot of coffee! Haha! But truly, I really just try to live in the moment. I have come to realize that life is so short and so precious and that we are all on this planet together. I personally have felt the effects of kindness and love, and I know first hand how powerful that can be, so I just want to do my part every single day to pass that along to others. I genuinely believe in the magic of a kind word, a hug, a smile… My home is filled with inspiring quotes, which I look at daily, to remind me of how lucky we are to be part of this amazing thing called humanity.
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You specialize in custom branded goodies for makers, so I have to ask. What are three MUST HAVES for makers when it comes to branding materials?

For me, my business is all about the human connection. So, while a true marketing professional might disagree, my must haves involve things that help people connect on a personal level. I love, love, love creating stickers for makers to use on their packaging as a fun way to say thank you to their customers.
I also believe in a handwritten thank you note with each order, so custom logo cards with a space to write are always a favorite of mine!
And of course, I think a key aspect of any business is the ability to be easily recognized, so anything that includes an identifiable logo is huge! I love creating logo stickers, notecards, mugs… you name it! 🙂 If people see your logo and immediately associate it with your high-quality products, I think you’re doing something right! 🙂
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Tea, cocoa or coffee?

Oh girl, why do you have to give me the hard questions??? Is “Yes, please!” an acceptable response? 🙂
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What is your favorite color?

Again with the hard questions!!! I love all things rainbow, and any color that is bright and happy is good with me! Current faves are any and all shades of teal/turquoise/mint/pool, pinks, purples, and sunshiny colors like yellows and oranges. I’m gearing up for fall, though, so I’m sure I’ll soon be surrounding myself with warm, calming browns, deep oranges, and dark greens.

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Is your home as colorful as your products & social media feed?!

Haha! Yes. Yes it is! Like I said, color makes me so happy, and I love surrounding myself with it. It really does have an effect on my mood! When I want to be calm and peaceful, I find myself retreating to my bedroom, which is done in pale blues, gentle browns, and soft greys. When I’m feeling energetic and productive, I’m most often found in my maker space, which is full of all things bright and cheery and motivating! A good bit of my decor in there is actually handmade goodies from other makers! My kitchen and family room are warm and inviting, with the reds and yellows and browns that make me feel comforted and safe at home. It’s all about color around here! And of course a good bouquet of colorful flowers in any room makes me smile, too!
It was so fun getting to interview Dani & introduce you all to her amazing shop. She has something very, very exciting in the works and you NEED to follow her on Facebook & Instagram so you don’t miss out when this project launches!
Business

How to take excellent product photos using only 12 square inches of space

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I constantly get emails & messages on social media from fellow online sellers asking for tips, advice on their listings, or shop critiques. One of the main things that many sellers struggle with is photography, and often the response is “I don’t have anywhere to shoot” or “I don’t have a ton of natural light”. So, I wanted to put together a quick tutorial on how to shoot excellent products like the one above in no more than 12 square inches of space!

All I used in this shoot is one piece of paper & two photography lamps. They have adjustment legs, so you just need about 12″ of floor space on either side of your surface to stand the lamps up, so space isn’t an issue. As far as cost goes, my set of lamps are about $80 on Amazon. I did find this set for under $50 at Wal-Mart and this set for $40 on Amazon, and I’m sure with a little more digging, you could find a set for basically any budget.

I cannot stress enough how important of an investment professional lighting is for a maker so you can have consistent, even lighting in every single set of images. There’s “hack” videos out there for turning household lamps into photography lights, and I’ve tried almost every one of them. They do no compare to the real deal, but can tide you over until you can score some of these beauts.

To really demonstrate what a huge difference they make, here is an image of my work space for these images with the overhead light off.

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Same exact space with the photography lamps on. See the enormous difference? Minimal natural light here, so for all those people with a day job doing this as a side hustle, or mamas who don’t get time to get their goods out for shoots until evenings – photography lamps! Order them, stat!

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Zoomed out shot of my work space for these images – please don’t judge my messy studio, I was just wrapping up a day of monster making! As you can see (I brightened this image a lot just so you can see), I have one West facing window, and you can see the shadow my house throws in the evening on the grass. We have an enormous maple tree that completely shades almost our entire house, so my studio gets very dim at about 3pm, and this was taken at almost 5.

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To make sure I didn’t use more than 12″ of space, I used a ruler & washi tape to roughly mark out lines on the table and wall, effectively creating a 12″ cube of shooting space.

For affordable backgrounds, scrapbook paper. This entire file is 8″x12″ paper. As you can see, TONS of possibilities for backgrounds, and this size of paper is usually 15 cents at craft stores.

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I chose a white embossed style paper (averages about 30 cents, I think, at most craft stores in the scrap book department).

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These were my subjects – Random Sh!t jewelry dish by Clay by Laura, a piece of rose quartz from my son’s insanely extensive stone & gem collection, and a necklace from Almond Eye Creations.

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I put the dish & rock on the paper on this beat up dark-ish table, and snapped these  raw images with my Canon Powershot point and shoot (not my DSLR).

I used some free photo editing software on the internet to crop, rotate images to straighten them out, brighten, and slightly increase saturation in the images to really show off the amethyst.

And that is how you create excellent images for small products in just 12 square inches of space! It all comes down to professional lighting, creative use of space & supplies, and good angles.

Sidenotes: If you don’t have white walls or a ton of space, substitute by taping white posterboard ($1 at the Dollar Tree) up when you need to shoot images, and store them upright behind book cases or the couch.

Have other photography questions? Post them in the comments & I will create posts to help with all of your photography needs!

Monsters

What Mon-stors are Made From: Stop! It’s Snuggie Time!

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Am I alone in thinking that Snuggies are absolutely fabulous, if quite impractical if you aren’t 6’5″? I think part of the reason I adore them so much is because I frequently get these in donations & find them at salvage centers and I can make sooooo many Mon-stor toy storage bags & stuffed monster toys from them! Today, I’m showing off a few from a recent upcycle of this beautiful blue Snuggie!

To make Mon-stors, I also use things like curtains, sheets, pajama pants, dresses or skirts for the lining. Here, I used this curtain that had a some stains from bleach splashing it.

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I combined those two, to make this huge Mon-stor toy storage bag! (He’s still available in my shop, too!) My big toy storage bags fit a LOT of toys – 9 Build-a-Bear sized stuffed toys, almost an entire load of laundry, 11 pairs of jeans, or a butt load of MegaBlocks, haha! They are ideal toy storage for play rooms or kid’s rooms, or make great hampers for pre-teens! Smaller children especially love “feeding” their Mon-stor toys – it makes cleaning up fun!

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Now, like I mentioned above, I can usually make a LOT from an adult sized Snuggie – here are two other Mon-stors I made! This one is lined with vintage fabric that was donated to me – it was going to get thrown into a box on the curb for the garbage man, and a friend scooped that box up & brought it to me instead!

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This one is also lined with some vintage material – a table cloth another person’s grandmother was going to throw out, but they rescued and put in my hands! This small Mon-stor toy bag is also available in my shop!

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I also made a few stuffed monster toys from this awesome, vibrant blue, but unfortunately it was right before The Big Crafty event I did in July in Asheville, so I sold a  lot of them before I snapped photos because of the pre-show chaos! I did snap this photo on the 4th of July, which has two of the four or five I made in it! I can’t remember exactly how many I was able to squish out of that Snuggie.

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If I were pressed to say, I may say that Snuggies are my favorite textile discard to work with. Unfortunately, they were a “trend” item and a TON of people bought them during the hype… to later throw them into donation bins or worse, just into the trash bin. But due their popularity, I do receive them in donations or find them at salvage centers frequently, often in mostly usable condition. If they are stained or worn out in places, I just cut around the stains and use those bits for dicing into stuffing.

Saving the world – one monster at a time!

 

Business

Dream Clients – The ULTIMATE Guide to Defining Your Target Audience (& Approaching Them!)

Defining your target audience can seem like a pretty daunting task. I mean, as artists, makers & small business owners, we want EVERYONE to want to buy our stuff. But when we are marketing to everyone, we are wasting time, energy and resources because (hard truth) only a tiny portion of the general populace are actually the demographic who would purchase products from us.  I have revised and condensed my series on identifying your target audience, their interests, personality traits, online habits & how to approach them to help makers & shop owners narrow down their niche so you can use your time spent marketing & your advertising budget into a powerhouse avenue for generating sales!

Commonly, when I mention finding your target audience, people reply with “But I sell necklaces, everyone wears necklaces” or something along those lines. 1. Sorry, but that is not true. 2. Defining your dream clients does not mean that if you currently sell products to people in their twenties AND their seventies that you would no longer be selling to them – it means that you are identifying the social class, personality & interests of the people you want to buy from you, people who are influential about products similar to yours, so that you can maximize your marketing to bring in even more sales beyond the sales you are already generating. There’s a saying that goes: If you are marketing to everyone, you are marketing to no one. However – if you are speaking to just the right people, in just the right way, at just the right time, imagine the possibilities! Increased engagement on social media posts, less money spent advertising because your approach is hitting it just right, every single time, and more sales.

That is what identifying & marketing to your dream client is all about!

For instance, I make toy storage solutions and plush toys. Using the market to everyone concept, I could ask all my friends to like my Facebook page & follow me on Twitter & Instagram, but let’s be real – do I really think that my boyfriend’s 24 year old brother or people that are his age/gender has any interest in my products, would buy them regularly & share them with their friends? Would those single male friends also buy my kid’s toys? What about my single female friends who have no desire to have children? Or what about all those people in the craft forums I’m a part of? Do you really think that other makers are my target audience for handmade toys? Do you really think if I get any of those people to like my Facebook page or follow me on Instagram, it will result in more sales? A few, perhaps. Maybe even a dozen! But not as many as if I was marketing my brightly colored, ecofriendly toy storage solutions specifically to young moms who have eclectic tastes & want sustainable, ecological toy storage solutions & toys for their small children, don’t ya think?

So, as you can see, while you may make sales to a few people who aren’t in your target audience, if you identify and market specifically to the people most likely to buy & share your products, you have a much higher ROI (return on investment). In this post, you will find a series of questions, printable worksheets & topics to research to help you through the process of seeing better results through your marketing efforts. Each step is integral to really begin to understand how your target audience views & consumes products – and how to approach them so that they want to buy YOUR products. So grab a cup of coffee, a note book, dive in & get ready to launch your business into Success mode!

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Let’s start at base one – identifying your target audience, AKA, your dream clients. Dream clients are popular web-celeb personalities you would LOVE to see sharing your products, raving about them to their followers. Think of three popular influencers that you want to buy your products.

Got a visual? That is who this series is about reaching. And in those post, we will be focused on identifying them, getting to know them, figuring out when they are online, and learning how to approach them.

When you think about the most popular, influential people you know that you would love to see sharing your products on social media…..

What is their gender indentity? 

What is their style like?

How old are they?

What is their favorite social media platform?

Do they live in the suburbs, city or country? In a house or apartment? 

What kind of hobbies do they have? 

What sort of job do they have?

What is their average income like? 

Are they blissfully single, or happily married? 

If neither, are they planning a wedding?

Are they parents? 

If yes, are they natural parents?  

Do they have pets? 

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Remember, this is not about your current clientele but your DREAM clients. The most influential people you can think of that you want to see buying, using, wearing, and sharing your products! 

Expand on as many questions as you can – the more you can identify about your target audience, the easier it will be to learn to market to them! If they are parents, how many kids do you think they have? If they live in the city in an apartment, how do they decorate & use their space? If they are trendy, describe how you imagine their personal style.

You can either print out this worksheet, or fill out the questions in your notebook – whatever works!

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Download this printable here

How to use this worksheet:

Again, this is not designed to analyze your current customers but to help you identify & define your target audience. These are the most popular & influential people you can think of that you would want to buy & showcase your products on social media.

Parts 1-3 help you identify their style and how your brand & products fits into their life by helping you determine where they live, how your products fit into that space, and why they would like your stuff to begin with. No matter what you make, your dream client has to want to bring it into their home/life, or they won’t. It’s as simple as that. By identifying where & how they live, how they decorate & use their space and how your products fit into life, you have a better chance at staging photos & writing copy that translates into sales. A dream client who has a very bohemian vibe & all natural, sustainably sourced furniture will probably not be attracted to monochrome, ultra modern art in your product photos for your dream catchers or throw pillows. Make sense?

Parts 4-6 help you define your dream client’s interests and spending habits, as well as what sort of marketing tactics they are attracted to. Understanding your dream clients interests and consumption habits help you understand how they respond to marketing from larger industries & how your products fit into their consumption habits. Did your dream clients rush to Starbucks for the limited edition Unicorn Frappe? Or do they take moody shots of their home brewed coffee overlooking the lake they live by? This knowledge helps you analyze your own social media and marketing habits and alter them to appeal to your dream clients better.

Parts 7-9 help you to understand what type of content your dream client likes on social media. This is SO important – knowing what type of content your audience enjoys, actively pursues & shares is the keystone to how your social media campaigns should be administered, from photo styling to product modeling to how you talk about your products – recognizing the type of content your dream clients actually consume and respond to will help you create a killer social media campaign!

Try to think of at least three-four people to put on this worksheet that your target audience follows. It can be celebrities, indie brands, bloggers. Who already has your dream clients flocking to them for products or advice? Now, determine why they would follow those four people. Is it because they are all funny? Inspiring? Spiritual? Are they all kids clothing designers & parenting lifestyle bloggers? Are they all trendy moms? Photographers? What is it about these people your dream client loves? And of course – does your dream client share content from these people? By sharing, I mean do they buy their products and share them modeled in their home/on their bodies? Do they repost their images or recommend people read the blog?
Understanding what sort of content your dream client is looking for & how you can produce similar content that is unique to your brand is essential to making sure you are “on point” with your marketing. Explore the people you think your dream client would follow. Look at this objectively – do not try to find similarities between the people your dream clients follow and you.Look for the differences. Learn from them. Look at how they style their images & present themselves & their brands, if they are businesses. You use this knowledge from this worksheet to create social media feeds, take product photos, write copy & create ads that appeal to your dream clients.

Now we are going to explore how to use this information so that we can assess where online & offline our dream clients are hanging out! I will be sharing my responses along with some ideas of how to use this information to find your dream clients.

Here is the low down on my dream client for luanded.com, using the worksheet abovet:

My dream clients probably live in the suburbs in a house. They would use a Mon-stor in their kid’s room for fun & convenient storage. Their decorating style is eclectic, colorful & fun, most pieces probably upcycled or from IKEA or a thrift store, so they are probably attracted to my products because they are bright, functional and sustainably made with textile discards and upcycled materials! 

My dream client is likes gentle/authoritative parenting, coffee at home, has a hot mess style parenting, cusses, has tattoos.  If they live in a house in the suburbs they probably like to shop at online, Target, Amazon & thrift stores. They are probably total Starbucks-aholics in the drive through after they drop the kids at school, or drink lots of coffee at home. 

They probably follow MommaCusses, Tori Phantom and Menzenillial because they share gentle parenting in fun and real ways. They likely share it and consume that media because they want to parent in a real, authentic way while living in a real house that isn’t always tidy. They want to simplify their lives as parents.

Let’s explore my dream clients – 20-40’s with 2-3 kids who live in suburban areas, likely tattooed with colorful hair, who want easy ways to clean up their house after a busy day.  They would probably share my Mon-stors because OMG they make cleaning up so easy! Using the information from the worksheet, here is 5 ways I could reach my dream clients where they are:

  • Paid ads on popular parent blogs or sending products to top parenting TikTokers my dream clients follow.
  • Creating lots of content on social media sites that demonstrate how my Mon-stors simplify parenting life & using hashtags that would land them in the right spots.
  • Engaging with people under specific hashtags like #hotmessmom or #busymom.
  • Joining local parenting groups and building commmunity where those parents are.
  • Become an active member of the Facebook groups these people are in & network with fellow parents.

Since I know my dream clients are following moms who share “gentle parenting” tips on social media, I know where I need to focus the majority of my social media efforts in order to get the best impact, too! I also know that they love beautiful, well lit, clutter free images & gentle marketing tactics based on where they shop & who they follow on social media.

By knowing who your dream client is & what their interests and hobbies are, you are able to organically connect with your target audience in what I like to call their “natural environment”. This means that the exposure to your products is not forced-meaning you are not actively sharing a link to purchase with your dream clients but rather speaking to them about their interests.

Marketing to everyone – “This pencil case is perfect for back to school! *link*”

Interacting authentically in your dream clients “natural environment” –  “Is anyone else finished back to school shopping? Here are the school supplies for my kids!” with a photo of a backpack, YOUR pencil case, folders & other accessories where you share your personal experience, and you can write about how fun it was to make the pencil case and how much your kid loves it.

See the difference in how you approach someone in an organic way vs pushy marketing? Organic, authentic connection with dream clients increases engagement on social media posts, on forum threads & invites conversations. Posting a statement about your product and a link is like hitting a wall.

whendreamclientsareonline

Knowing when your dream clients are online gives you a powerful upperhand on the market – you can cater your social media postings & paid ads to exactly the right time for maximum exposure, meaning that you get better results with less effort – so you can spend less time at a computer & more time making awesome things! Yay!

Using the worksheet below, fill in the times for each part of the day to the best of your knowledge about your dream client. Do not pull numbers from your current statistics – you are trying to determine when your dream clients will be online to maximize future exposure of your shop. While your current clients are incredibly valuable, maximizing your marketing to your dream client means increased exposure to people who are the most likely to buy & share your products with others, meaning more sales.

time

Download printable worksheet here

Note: Even if your dream clients don’t have a day job or go to school, try to use this work sheet to pen in what they would be doing through the day & evening – if they are stay at home moms, they are probably getting kids up, fed, dressed, ready for school, cleaning house, doing laundry, running errands and so forth. Use this worksheet however you need to outline the day of your dream client!

First things first, when does your dream client wake up? What is the first thing they do after they wake up? Check Instagram? Read their emails? Brew coffee & take a shower? Get the kids up and ready for school? Getting ready for work? Heading to the gym?

Know when they wake up & their morning routine gives you insight on when to post content that will resonate with their routine – for instance, if your dream client is a mom who wakes up around 7am & rushes around getting the kids ready for school and on the bus, posting a product photo on Instagram at as your first post doesn’t make much sense. However, if you post a picture of your coffee & ask if any other moms out there can relate to the Monday morning blues around 8am, you’re bound to get a much better response to your content. If the first thing they do is roll over and check their emails, maybe a newsletter that goes out first thing in the morning to give them some happy content to wake up to would be a good way to reach them. Make sense?

Another example – say your dream client is a young professional who works in an office in the city and has to be at work by 8am. Odds are they aren’t checking social media right out of bed – they brewing coffee, making breakfast, showering, getting dressed, finishing up last minute projects and getting out the door. If your dream clients are hustling to get work done in the morning, don’t waste that time marketing to empty air.

Knowing when they leave for work, school or are getting the kiddos off to school is super important – if your dream clients have a day job or go to school, and they’ll be in transit & getting started on their day between 8-10am, that means you can better utilize that time to set up a creative morning routine for yourself than plastered to your computer trying to reach people who aren’t there.

*Bonus tip: If your dream client spends a lot of time jogging, at the gym or in transit in the mornings, you could consider setting up playlists on Spotify & sharing them with your audience, or maybe consider a podcast talking about topics that you & your dream clients have in common. (Abby Glassenberg has a wonderful podcast that speaks directly to her dream clients & allows her to connect with them even when they are on the go.)

Lunch time, baby! That sweet spot when most people finally sit down, whip out their phone & start to catch up on all the goodness they missed this morning. It’s your chance to get noticed, so make it good. Lunch time is prime time, and you want to curate content for this period that is valuable – most people have limited time to sit down for lunch, so strategize where they will be spending that time online & make your content as relevant and interesting as you. Keep in mind if your dream clients are professionals on a brief lunch hour, they won’t have time to shop a sale, so plan sales promotions based on when your dream clients have the most free time!

Lunch time doesn’t just mean 12pm – really think about when your dream clients are online, what their day looks like. If they get up at 6am, odds are they eat lunch earlier than noon. If they are a stay at home mom, “lunch” would most likely be naptime, that sweet – & brief – moment of respite when moms can curl up with a snack & check social media. Again, you are operating on limited time at the middle of the day, so make your content king. Make it something that is quick & easy to take in & respond to, even if it’s a like or one word response to a question like  “I can’t decide what fabric to pair with this print for the purse I’m making – what do you think? Option A B or C?”

Knowing when they get off work/school or start picking kids up from school is as important as knowing when they’re busy in the mornings – it’s dead time. Your dream clients are not online right now, so you shouldn’t be either – go make stuff! Your dream clients are busy hustling and shuffling around!

After the afternoon chaos, what are your dream clients up to? Try to think of 3-4 things that probably happens in their life in the afternoons: Gym, grocery store, coffee with friends, homework, soccer, ballet, karate, choir & gymnastics for the kids? Odds are, their afternoon is pretty full right up until dinner time. However, knowing what your dream clients are getting into is vital – you can use this information to curate content that your dream clients will respond well to – do they have a little ballerina? I bet they would love to see pictures of your darling little ballerina, too, if you have one

And then there’s dinner, then there is that sweet, sweet spot where you have a chance to catch them online – that is, if they aren’t lining up kids for showers, doing laundry from the day, packing lunches for the next day, and so on. If your dream client is a mom, odds are they stay busy right up until those kiddos are in bed – and your best chance to reach them is then. Probably between 7-9 pm, when they are unwinding with a glass of wine, their favorite TV show & social media. If your dream client is a college student, are they in evening classes? What time are they most likely to be wrapping up for the day and hanging out online? If your dream client is a young single professional, they are probably online more in the evening, giving you a larger window to get your content to them.

Goodnight, dream clients. When you see your dream clients heading to bed for the night – you should too. Or at least stop posting on social media, because they aren’t there. Market smarter, not harder – use your answers & best judgement from identifying your dream client to know when they are online, and when they aren’t – and when they aren’t online, get off the computer. Use your time better to make awesome things & take care of yourself! As makers, we feel the need to be eternally connected, to see our stats update in real time & overshare on social media, shouting to everyone & hoping someone hears us. No more. Use the information from this series to better utilize your time, to reach people more likely to purchase, and to spend more time doing what you love – making & creating.

Beyond the daily routine, think long term & seasonal schedules for your dream clients. In summer, many people are on vacation, traveling, visiting with family, at the pool, park or zoo – so you can relax your marketing efforts a bit if you find that your dream clients are busy jetsetting to Disneyland and spending their summer by the pool during the day with the kids. During the beginning & finals/end of school term time, college students (and parents) are spending a significant amount less time online, so use this time wisely to build up inventory.

approaching your dream clients

Let’s dive into this last leg of the journey to identifying your target audience with gusto! We know who our dream clients are, what they like,  what website they frequent and when they are online. Let’s strike up a conversation with them!

Before you approach your dream clients, your profile should reflect their interests that we defined throughout this series, because approaching your dream clients is like saying hello & inviting them in for coffee. You have about 10 seconds to get that “like” or “follow” so make sure your profile speaks directly to your dream clients.

If you are approaching people who like fashion, you should have fashion content on your profile. If you can pair your products naturally in these photos without telling people only about your product, that is the best way to approach them & let them know you aren’t in this just for the sales – for instance, a picture of a new top paired with skinny jeans & your latest necklace would most likely interest fashionistas more than a picture of your necklace. Show your dream clients you truly care about topics that interest them & help them relate to you. If you approach them, and make yourself approachable, your dream clients are much more likely to follow you on social media & buy from you.

Yup, it’s that simple – approaching your dream clients has nothing to do with marketing your products.

Crazy concept, right? But hear me out!

Let’s say you are on Instagram & want to connect with your dream clients there. You could post a picture with 37.5 million hashtags (half of which won’t even put you contact with your dream clients, but more on that later) – or, you could review your dream clients interests (let’s say they are into natural parenting) and search relevant hashtags (like the #babywearing hashtag). Ding! Hello, dream clients! You are now staring at tens of thousands of photos by your dream clients – natural parents!

Approaching your dream client is easy – as easy as leaving a comment on social media. Some examples of good ways to approach your dream clients (using the natural parenting tags for our first examples):

“Oh my gosh, your baby is so adorable, and I love that wrap. What brand is it?

“The color of that wrap looks fantastic on you! Did you dye it yourself?”

“Love this image of you & your baby, you’re adorable! What is your favorite way to carry your baby? I’m new to babywearing & wraps intimidate me!”

Notice what all of these have in common? It has nothing to do with you or your products. Nope. Instead, you are a person who appreciates their interests & their lifestyle, not a seller trying to shove your products down their throat. You are complimenting them about something that is important to them. You are building the foundation for conversation & an organic connection, and are exponentially more likely to capture their interest.

Of course there are times you can give a little nod to your business. Let’s say your dream client is into fashion. Search that #ootd (outfit of the day) tag & find outfits that relate to the style of your products. Here is some ways you can approach them:

“I LOVE this outfit! Where did you get the top from? I have a necklace in my shop I would love to pair with that shirt for photos!”

“That sweater looks incredible on you. I need to start working on my fall line of jewelry, I have some designs in my head to pair with bulky sweaters that I can’t wait to work on! What sort of colors do you think will be hot this autumn?”

“Ah, I love sweater dresses!  My favorite way to dress mine up is with this layered necklace I made or some fancy earrings. What accessories do you usually pair with yours? I’m always looking for new ideas!”

Again, it’s all about your dream clients – you start out with a compliment revolving around their content and when appropriate, your products can naturally be brought into the conversation without trying to sell them. This will usually interest the original poster & they will pop over to your profile & take a peek – so again, this means that your profile, no matter what platform you are on, should reflect your dream clients interests which I can pretty much guarantee isn’t only your products.

Another way to find your dream clients & approach them is by following larger brands similar to yours (for instance, if you make toys for preschoolers you could follow people like Melissa & Doug & join conversations in the comments of their posts – again, not talking about you, but talking with peers. Example, you could reply to someone & let them know that your kiddo also plays with X toy – do they have any others they would recommend? Or maybe “My kiddo takes his “insert relative item name here” everywhere too! I just designed a new tote bag for him & ended up adding some to my shop too – it makes getting around so much easier with all the toys in tow!”

Now that you are armed with a few wonderful methods to approach your dream clients, let’s talk about two ways you should never approach your dream clients:

Do not ever post on another businesses social media trying to drive sales. Casually mentioning your products is okay – saying “You can buy that in my shop” or “I make these, too” or telling people “if you are interested in one message me” is never, ever okay on other people’s social media accounts. It is tacky & will most likely result in you getting reported for spam. Just don’t do it. If you can’t organically bring up your products into the conversation without trying to sell them or mentioning your shop, just don’t bring them up.

Bad example: “I have a toy in my shop that you would love for your nursery.”

Good example: “I am loving this nursery! I literally just made a toy that matches the colors you used – I am obsessed with these colors together right now!”

Bad example: “I have a necklace that matches your dress in my shop, you could check it out!”

Good example: “I love your fashion style! I just finished making a gorgeous necklace & your post just gave me a great idea for how to style my outfit for photos!”

The bad examples do nothing to build a connection and are not likely to do anything but get ignored, while the good examples are more likely to strike a conversation or pique their interest so they visit your social media account

Never directly ask people to visit your profile or shop. Again, if you can’t organically mention your work, then don’t mention it at all. If someone asks you where they can check out your work, then by all means tell them your URL. But if it doesn’t come up, don’t mention it.

 –  –  –

At the end of this post, I cannot stress enough: when approaching your dream clients: Be authentic. Never fake your interests or post comments that aren’t genuine. And remember – have fun getting to know your dream clients! The more you engage with your target audience the more you learn what sort of content resonates with them.

And with that, that’s the end of my series on getting to know and learning to approach your dream clients!

Thank you to everyone who joined in on our dream client series! I hope you had fun identifying & getting to you know your dream clients, and hope this post was informative and helpful! 

In the comments, please feel free to share your thoughts on this process! I would love to know how it has helped you identify your dream clients & approach them! 

Business, life

2017: Achieve

It’s been a wild year and probably the worst year yet for my little biz, so I’m excited to wrap it up and head into 2017 with a blank slate & lots of ambitions, new products, and plans for improvement!

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See, my word for 2016 was Grind – I knew it was going to be a rough year: I got divorced and moved halfway across the country in November 2015, so I knew I’d be starting from scratch, struggling financially and trying to reestablish myself, my son & my biz. I had chose Grind because this year was all about breaking off the rough bits, uncovering the ugly and grinding it all smooth so I can polish my life & biz into exactly what I wanted it to be. Throw in an unexpected pregnancy & birth that were both exceptionally difficult, and woof. What a year. Grind was the perfect word for 2016.  

achieve

 

My word for 2017 is going to be Achieve. Inspired by Lisa Jacobs, I decided to set monthly numerical sales goals – and I plan to shatter through them each month! I am going to Achieve more by focusing my efforts where I see the highest conversions for my business – here on my blog, through my newsletter, and by supporting other makers through community and collaborations. I will be relaunching my swag bag program & I am also going to book (at least) 3 events this year to continue establishing myself locally & spreading the word about my monsters, and also putting products up for sale in a local children’s boutique as well.

Besides the stereotypical “I’m going to get back in shape and do yoga every day and meditate more often” personal goals, I also am going to start attending a weekly mother’s circle, to help network & grow my local community, as well as attending more local events/dinners/shows/festivals. As a mother & maker, I feel like having a strong local community is imperative to growing personally & professionally. It’s so important to build your village!

I chose Achieve for my word for 2017 because I am going to achieve big things for my little monster biz, and in my personal life as well! This year is all about achieving my hopes & dreams. I want to spread roots here in Western North Carolina, to start making connections and friendships, and really make this place my home while growing my monster business to better support my growing family. ♥

Do you pick a word of the year to focus on? If so, what was your word for this year/will your word for next year be?

makers, Monsters, Uncategorized

Monster Mash! Easy Peasy Monster Halloween Costumes & Accessories

This year, I had the honor of collaborating with Opposite of Far for a monster themed Halloween photo shoot done by the lovely Qiana K! Opposite of Far launched her Monster Masks, which are fun, colorful, and when paired with basics from Primary.com & monster trick or treat totes or stuffies from my shop – make the cutest simplistic monster costumes ever!

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Aren’t these little monsters the cutest you ever did see?! Hurry to place your monstrously awesome Halloween orders – it’s spooky how soon it will be here!

 

Monsters, Parenting

Making Back to School Monstrously Awesome – Qiana K Photo Shoot!

Just because we’re homeschooling this year, didn’t mean I didn’t get to have fun with back to school photos! I was honored to be able to send some of my monsters to the awesome brand photographer Qiana K to be a part of her Back to School shoot – and boy, I love love love what she did! Here’s a collection of images from the shoot – Qiana made it easy to make back to school monstrously fun, with cute clothing, great fall accessories and fun monster toys to give as back to school gifts from yours truly. 😉

Other brands featured:

Little Nugget KnitsThe Wishing Elephant Bright Eyed Baby  / Greyson & ColeFJ’s Pop ShopPegheads / Sunshine by Channon / Spunky Onion

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Aren’t these images darling?! Those grins! Gah, these little dudes stole my heart!

If you are a maker looking for awesome brand photos, definitely be sure to book a session with Qiana – her work is amazing, she is incredible to work with and her fun style & great attitude is infectious! Coming soon: A gallery of images from my monster mash Halloween collab shoot by Qiana, with Opposite of Far!